Shipping and Returns
It generally takes 5-10 Business Days for your order to be processed.
Once we have shipped your package we will send you a tracking number to follow your order through it’s journey.
US shipments take 3-5 Business Days
International Shipments take 15-30 days
USA: $7.00 USD
International: $20.00 USD
Most all USA packages are shipped via USPS or UPS Ground.
International packages are subject to the courier availability in each respective country. Asendia is the most commonly chosen.
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new, and unused condition.
Personalized or custom-made Orders cannot be replaced unless damaged in shipping (proof will be required).
To return an item, place the item securly in its original packaging and then mail your return to the following address:
The Alchemist Circle
887 Greenfield Drive
Medina, OH 44256
Please note, you will be responsible for all return and replacement shipping charges. We strongly recommend that you use a tackable method to mail your return.
After recieving your return and inspecting the condition of your item, we will process your exchange. Please allow (14) days from the receipt of your item to process your exchange. We will notify you by email to arrange payment for replacement shipping when your return is in process.
For defective, or damaged products, please contact us at the contact details below to arrange a replacement:
If you have and questions concerning our return policy, please contact us at: